Remote Customer service Jobs • Organizational Skills

In this role you will assess needs and coordinate support for NDIS participants referred to MyIntegra for Support Coordination services. You will assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports, complete all necessary administration to the required standard, ensuring full compliance. It is important to maintain and develop relationships with quasi-government bodies and disability associations/groups.

Manage and nurture relationships with the company’s customers to ensure their satisfaction and retention. Act as a liaison between customers and internal teams to guarantee that customer’s needs and goals are met effectively, focusing on service delivery, customer satisfaction, and operational efficiency.

Join tvScientific as a Customer Onboarding Specialist to guide new account launches through a seamless onboarding process, ensuring their successful integration into the tvScientific platform and network, while collaborating with other departments to coordinate resources and address logistical needs.

As a CX Agent, you will be the frontline representative of our company, providing exceptional service and support to our valued customers. Your primary focus will be handling inbound and outbound calls, addressing inquiries, resolving issues, and ensuring a positive customer experience at every interaction.

You will support the onboarding process, primarily focused on managing and owning the rebate application process for our clients with various utility partners. You will work hand in hand with your assigned Onboarding Manager, learning and growing into the overall Runwise onboarding process, removing barriers, addressing inquiries, and ensuring a frictionless path through the rebate application process.

The Contact Center Specialist Bilingual role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.

We’re seeking a reliable and adaptable Client Support Specialist to join our team. This role involves supporting customer needs through various communication channels, managing incoming orders, and collaborating with internal teams to ensure a smooth customer experience. The ideal candidate is detail-oriented, comfortable working in a dynamic environment, and enjoys problem-solving.